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You want the best possible care for your loved one who lives in a nursing home -- and this consumer action guide will help you get it. You'll find dozens of specific strategies in this book, including questions to ask, checklists, standards of care, detailed examples, patient's rights.
An essential resource for caring families and patient advocates!
"Good nursing home care definitely exists, but you have to know where to look and how to look. This book is a valuable tool for consumers seeking quality nursing home care." --U.S. Senator Charles E. Grassley (Iowa)
"While we all hope that nursing homes will take care of our loved ones the way we would if we could, experience shows that getting good care really depends on us -- family members and close friends. This new edition of this highly acclaimed book provides the information we all need to recognize problems when they occur, learn what quality care is and what's required by law, and identify people and organizations that can help us. Everyone with a family member or close friend in a nursing home should have NURSING HOMES: GETTING GOOD CARE THERE." --Bill Novelli, Executive Director and CEO, American Association of Retired Persons (AARP)
"This book, in its direct, easy-to-read style, will help families and friends of persons in nursing homes to understand what makes good care, and the laws that support it. Fully informed customers can build a partnership with nursing home staff which helps everybody." --T. Franklin Williams, M.D., Professor of Medicine Emeritus; Former Director, National Institute on Aging
"I love this book! Carefully constructed stories... excellent and practical problem solving. The authors are on the front line of nursing home reform -- one-on-one, resident by resident." --A. Frank Johns, Esq., National Association of Elder Law Attorneys
SARAH GREENE BURGER, R.N., M.P.H., is Executive Director and consultant for the National Citizens' Coalition for Nursing Home Reform, the only national consumer advocacy organization whose mission is to improve the quality of life and care in long-term care institutions. VIRGINIA FRASER, M.A., was the State Ombudsman in Colorado for 21 years. SARA HUNT, M.S.S.W., is a consultant and former state long-term care ombudsman. BARBARA FRANK, M.S., M.P.A., is Director of Health Policy for the Massachusetts office of the Paraprofessional Healthcare Institute.
VIRGINIA FRASER, M.A., was the State Ombudsman in Colorado for 21 years.
SARA HUNT, M.S.S.W., is a consultant and former state long-term care ombudsman.
BARBARA FRANK, M.S., M.P.A., is Director of Health Policy for the Massachusetts office of the Paraprofessional Healthcare Institute.
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